Welcome to Pick Of Trends. These Terms and Conditions outline the rules and regulations for the use of our website and the purchase of products offered through our online store. By accessing or using this website, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website.

1. Introduction

Pick Of Trends is an online retail platform based in Kathmandu, Nepal, offering a range of physical products including men’s fashion, women’s fashion, gadgets, health and beauty products, and underwear.
These Terms and Conditions govern your access to and use of our website, services, and products. By using our website, you agree to these terms, our privacy practices, and all applicable laws and regulations.

2. User Eligibility and Account Responsibilities

To use this website or make purchases, you must:

  • Must be of legal age under Nepalese law or have appropriate consent from a parent or guardian.

  • Provide accurate, complete, and current information when creating an account.

  • Accept responsibility for all activities that occur under your account.

Pick Of Trends reserves the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Product Descriptions and Availability

We strive to ensure that all product descriptions, images, and specifications are accurate and up to date. However:

  • Minor variations in color, design, or appearance may occur due to lighting, display settings, or manufacturing differences.

  • Product availability is subject to stock limitations.

  • We reserve the right to modify, discontinue, or update products at any time without prior notice.

If a product becomes unavailable after an order is placed, we will inform the customer and provide available alternatives or a refund.

4. Pricing, Payment Methods, and Order Processing

All prices listed on the website are displayed in Nepalese Rupees (NPR) and include applicable taxes unless stated otherwise.
Pick Of Trends reserves the right to:

  • Correct pricing errors

  • Update prices at any time

  • Cancel orders if incorrect pricing is displayed

  • Cancel orders if fraudulent activity is suspected or if products are unavailable.

Accepted payment methods may include:

  • Cash on Delivery (COD)

  • Online payments via payment gateways

  • Bank transfers or digital wallets (where available)

When placing an order, you agree that all details submitted are correct and complete.
Orders will only be processed once payment confirmation is received or COD orders are verified.

5. Shipping, Delivery, and Risk of Loss

Pick Of Trends delivers products across Nepal through reliable courier partners.
Key shipping terms include:

  • Orders within Kathmandu Valley are delivered within 1 business day while outside the valley takes 1–3 business days.

  • Delivery times may vary due to public holidays, weather conditions, or third-party logistics delays.

  • Re-delivery due to an incorrect address or failed delivery attempts may incur additional shipping charges.

  • Estimated delivery times are provided for convenience but are not guaranteed.

  • Shipping charges may apply and will be displayed during checkout.

Risk of loss or damage passes to the customer once the product is delivered to the provided address.
Customers must ensure that shipping details are correct before completing the order.

6. Returns, Refunds, and Cancellation Policy

We aim to provide high-quality products and customer satisfaction.
Customers may request returns or refunds under the following conditions:

  • The product is damaged, defective, or incorrect upon delivery.

  • The request is made within a specified return period (e.g., 2-5 days after delivery).

  • The item is unused and returned in its original packaging with all tags intact.

Returns may not be accepted for certain items such as:

  • Opened health and beauty products

  • Personal care, hygiene & cosmetics items are non-refundable due to safety reasons.

  • Products marked as clearance, final sale, or promotional items

  • Items showing signs of use, wear, or damage

Approved refunds will be processed through the original payment method or store credit, depending on the situation.
Orders may be cancelled before shipping. Once shipped, cancellation may not be possible.

7. Intellectual Property Rights

All content on the Pick Of Trends website, including but not limited to:

  • Logos

  • Product images

  • Website design

  • Text and graphics

  • Brand identity

is the intellectual property of Pick Of Trends and is protected by applicable copyright and trademark laws.
Users may not reproduce, distribute, copy, or exploit any website content without written permission.

8. Limitation of Liability and Disclaimers

Pick Of Trends provides products and services "as is" and "as available."
To the maximum extent permitted by law:

  • We do not guarantee uninterrupted website availability.

  • We are not responsible for indirect, incidental, or consequential damages resulting from the use of our website or products.

  • Product results, especially for health and beauty products, may vary depending on individual usage.

Our total liability, if any, shall not exceed the purchase price of the product involved.

9. Privacy Protection and Data Usage

We respect and protect customer privacy.
Any personal information collected through the website will be used to:

  • Process orders

  • Improve customer service

  • Provide order updates and communication

  • We do not share or sell your personal information to third parties without your consent.

We do not sell or misuse customer information. Data handling practices are governed by our Privacy Policy.

10. Governing Law and Dispute Resolution

These Terms and Conditions shall be governed and interpreted according to the laws of Nepal.
Any disputes arising from the use of the website or purchase of products shall be subject to the jurisdiction of the courts located in Kathmandu, Nepal.
Both parties agree to attempt amicable resolution before pursuing legal action.

11. Changes to Terms and Conditions

Pick Of Trends reserves the right to update or modify these Terms and Conditions at any time.
Changes will be posted on this page with an updated "Last Updated" date. Continued use of the website after changes indicates acceptance of the revised terms.

12. Contact Information

If you have any questions regarding these Terms and Conditions, please contact us:
Pick Of Trends
CTC Mall, Sundhara, Kathmandu, Nepal

Customer Support Email: [email protected]
Phone: +977 9848599189

Customer support is available during normal business hours to assist with orders, returns, and general inquiries.